1. Program Provider

The Compass program is provided by:

Etabl s.r.o.
ID: 04443586, VAT ID: CZ04443586
Rybná 716/24, 110 00 Prague – Old Town
Registered in the Commercial Register maintained by the Municipal Court in Prague, file no. C 247794 (hereinafter referred to as the “provider”).

The program is led by Martina Očadlíková, ICF Professional Certified Coach (PCC).

2. Nature of the Program

Compass is a coaching program focused on:

• self-understanding
• reflection
• development of decision-making abilities
• exploring personal direction

The program:

• is not psychotherapy
• does not replace medical or psychological care
• is not a diagnostic or therapeutic service

If a teenager is experiencing significant psychological difficulties, psychotherapy or other professional support may be more appropriate.

3. Program Format

The Compass individual coaching program includes:

• 12 individual sessions
• session duration: 60 minutes
• sessions take place online or in person in Prague

The dates of individual sessions are arranged individually between the provider and the participant (or their parent or legal guardian).

4. Registration and Reservation

Registration for the program takes place via an online registration form. A place in the program is reserved after:

1. completing the registration form
2. payment of the program fee.

5. Program Fee

The price of the Compass individual program is published on the program website. The price includes the entire coaching process consisting of 12 individual sessions, each lasting 60 minutes.Payment is made as a one-time payment before the program begins.

Cancellation Policy

Participation in the program is binding. Participants may withdraw from the agreement within within 14 days of registrationrovided that the program has not yet started. After this period, participation cannot be cancelled and the paid fee is non-refundable.

7. Rescheduling Sessions

If the participant cannot attend a scheduled session, the session may be rescheduled provided that the change is communicated at least 24 hours before the scheduled session.If the cancellation occurs later than this, the session is considered completed.

8. Confidentiality

The coaching process is based on confidentiality and openness. The provider maintains confidentiality regarding information shared during the coaching process, except in situations where the health or safety of the participant may be at risk.

9. Voluntary Participation

The coaching process is based on the voluntary participation of the teenager. For the program to be beneficial, the participant is expected to actively engage in the coaching conversations and reflection process.

10. Parental Consent

Registration for the program is completed by a parent or legal guardian. By registering, the parent or legal guardian confirms that they:

• consent to their child’s participation in the program
• have read these terms and conditions
• understand the nature of the coaching process.

11. Personal Data Protection

Personal data of participants and their parents are processed for the purpose of:

• organizing the program
• communication with participants
• administration of registration and payment.

Further details are provided in the Privacy Policy.

12. Final Provisions

The provider reserves the right to reasonably update these terms and conditions. The current version is always available on the Compass program website.